Student Handbook

Excelsia College (formerly Wesley Institute) is a Higher Education Provider registered with the Australian Government Tertiary Education Quality and Standards Agency (TEQSA) to offer undergraduate and postgraduate degrees to domestic and overseas students, and approved to offer FEE-HELP, Youth Allowance, Austudy and Abstudy assistance to eligible students.   

In some of the most exciting news of our 33 years as a higher education provider, we are delighted with our collaboration with Indiana Wesleyan University. This partnership seeks to make Excelsia College the foundation for the first global Christian University in Australia.

Indiana Wesleyan University has over 93 years of experience in Christ-centred higher education – currently it has 15,000 students in undergraduate and postgraduate degree courses, as well as innovative accelerated adult education and online delivery. Combined, Excelsia College and Indiana Wesleyan University have the expertise to roll out Christian higher education across a broader range of undergraduate and postgraduate areas.

By joining Excelsia College, you will be part of a global Christian learning community.

Excelsia College is an Affiliate of the Council for Christian Colleges and Universities (CCCU), an international association of 179 Christian colleges and universities around the world whose mission is to advance the cause of Christ-centred higher education and to help members transform lives by faithfully relating scholarship and service to biblical truth.  The College is also a member of the Council of Private Higher Education (COPHE), the New South Wales Council of Deans of Education (NSWCDE), and many other professional bodies associated with its various teaching disciplines.

OUR VISION

Excelsia contributes to making a better world through active participation in a life-transforming global Christian learning community.

OUR MISSION

Excelsia is an academic community benefiting the world by producing research characterised by exemplary scholarship consistent with a Christian world view, and graduates prepared to lead in a range of professions.

Excelsia College seeks to fulfil its mission in higher education by not only adopting the highest educational standards - benchmarked on best practices from around the world - but by listening to student feedback, responding to student concerns, and lovingly challenging our students to embrace learning goals that will guide them to success in life and in a career that benefits the community. We believe there are matchless opportunities here for academic and personal development in a caring Christian environment. We take pride in our graduates who adapt readily to the workplace, showing maturity and creativity in the application of their professional skills to practical situations.

OUR VALUES

Our values reflect our vision and mission:

  • Christ-likeness: striving to exemplify the life of Christ in our commitments, our actions and our relationships
  • Innovation and Creativity: working with passion and imagination in a range of influential professions, to further God’s transformative work in the world
  • Scholarship: creating a culture that values the search for truth, supports academic freedom and rewards rigorous thinking
  • Service to the community: using our skills and abilities in and beyond the Institution in the service of others
  • Lifelong learning:  continually seeking knowledge, wisdom and capability to flourish and contribute in a changing world

In actively pursuing its mission, Excelsia College abides by the following commitments with respect to curriculum and learning resources. The College provides:

  • courses and learning resources of high quality and standing, as determined by regulatory authorities, expert advisors, staff and students;
  • curriculum and modes of delivery structured so as to maximise student access to learning opportunities and support without compromising quality, equity or regulatory requirements;
  • a nurturing and safe teaching and learning environment for staff and students grounded in Christian faith, compliance with the law, regulatory requirements and undertakings;
  • a focus on graduate outcomes. The key metrics for success for Excelsia College are achievement of graduate attributes, student satisfaction, course completions and career relevance.

Ultimately, Excelsia College’s success as a learning community is determined by the positive spiritual, intellectual and professional difference it makes to the lives of its students and staff.

OUR GRADUATE ATTRIBUTES

  1. Deep Knowledge. A deep, coherent and extensive knowledge of studied disciplines characterised by intellectual openness, creativity and curiosity.
  2. Critical Analysis. Willingness and ability to analyse issues logically, consider different options and viewpoints fairly, and make informed decisions in relevant artistic, academic and/or professional contexts and settings.
  3. Lifelong Learning. A commitment to lifelong learning characterised by a willingness and ability to acquire, develop and apply knowledge and skills that facilitate positive adaptations to a changing world.
  4. Effective Communication. Aptitude in communicating information, arguments and ideas effectively and ethically through writing, speech and/or artistic expression as appropriate within each discipline.
  5. Christian Ethical Action. A sound knowledge and understanding of Christian values and beliefs, and the relevance of Christian faith to personal life, professional ethics, and social concerns.
  6. Self Direction. A capacity for self-directed learning and activity while working effectively with others in scholarly, vocational, civic and/or artistic pursuits and endeavours.
  7. Technical Competence. Competence and facility with materials, processes and technologies relevant to learned disciplines, generic information literacy and professional practice.
  8. Responsible Innovation.  Oriented towards exhibiting intellectual and artistic enterprise, innovation and independence in constructive, creative and responsible ways.

OUR TEACHING AND LEARNING GOALS

  1. Develop in each student a mastery of their discipline.
  2. Foster the intellectual autonomy of students.
  3. Develop the independent learning skills of students and academic staff.
  4. Promote, encourage and support expressive competence in teaching and learning.
  5. Enhance the ethical awareness and social responsibility of students.
  6. Facilitate a positive student experience and challenge students to be active members of a diverse global community.
  7. Ensure graduate job readiness and the capacity for graduates to make a positive contribution to society.
  8. Provide relevant, challenging and inspirational teaching and learning opportunities.

The Learning and Teaching Plan represents Goal 1 of the Excelsia College Strategic Plan. In this way, the Learning and Teaching Plan represents a fully organised, integrated and aligned approach to learning and teaching across the College that will secure and sustain learning quality over the life of the plan.

WHAT WE BELIEVE

The Directors of Excelsia College subscribe to the Excelsia College Constitution which affirms their commitment and responsibility in Clause 7.3 (w) to:

“maintaining the academic ethos of the Company and its staff with reference to Wesleyan tradition, with fidelity to the Scriptures as the Word of God, and with reference to the Apostles’ and Nicene Creeds.”

The Apostles' Creed

I believe in God, the Father Almighty, creator of heaven and earth. I believe in Jesus Christ, God's only Son, our Lord, who was conceived by the Holy Spirit, born of the Virgin Mary, suffered under Pontius Pilate, was crucified, died, and was buried; he descended to the dead. On the third day he rose from the dead; he ascended into heaven, and is seated at the right hand of the Father; from there he will come to judge the living and the dead. I believe in the Holy Spirit, the holy catholic Church, the communion of saints, the forgiveness of sins, the resurrection of the body, and the life everlasting. Amen.

The Nicene Creed

We believe in one God, the Father, the Almighty, maker of heaven and earth of all that is, seen and unseen. We believe in one Lord, Jesus Christ, the only Son of God, eternally begotten of the Father, God from God, Light from Light, true God from true God, begotten not made, of one being with the Father; through him all things were made. For us and for our salvation he came down from heaven, was incarnate of the Holy Spirit and the Virgin Mary and became truly human. For our sake he was crucified under Pontius Pilate; he suffered death and was buried. On the third day he rose again in accordance with the Scriptures; he ascended into heaven and is seated at the right hand of the Father. He will come again in glory to judge the living and the dead and his kingdom will have no end. We believe in the Holy Spirit, the Lord, the giver of life, who proceeds from the Father and the Son, who with the Father and the Son is worshipped and glorified, who has spoken through the prophets. We believe in one holy catholic and apostolic Church. We acknowledge one baptism for the forgiveness of sins. We look for the resurrection of the dead, and the life of the world to come. Amen.

The Board of Directors has overall responsibility for the pursuit of the College’s mission and for governing the strategic and operational aspects of the College. It does this by delegating academic governance to its Academic Board, and strategic and operational governance to its Executive Management.   

The Academic Board oversees the educational mission of the College and is responsible for ensuring academic integrity and quality assurance in teaching and learning.  The Academic Board is comprised of members who are independent of the ownership of Excelsia College.  This Board communicates directly with the Board of Directors and, through the Academic Director, with the academic staff.

ACADEMIC STAFF

Please see the website for a list of academic staff.

MANAGEMENT AND ADMINISTRATION STAFF

Details are available on the College website.

Please see the website for a full list of courses offered. 

COURSE STRUCTURES

The Course Structures Policy explains how our courses are designed.  Basically, a full-time student load for a year requires the completion of 48 credit points, comprising 8 units/subjects each of 6 credit points (or equivalent).  Students will normally complete 4 units in each of two semesters, requiring them to spend 40 hours per week on their studies.

One unit = 6 credit points = 10 hours per week student workload (contact hours + study hours).

  • One full-time semester = 4 units = 24 credit points = 40 hours per week student workload.

Within this structure, some courses include half-units and/or double-units that also count towards a full semester load of 24 credit points:

  • Half-unit = 3 credit points = 5 hours per week student workload.
  • Double-unit = 12 credit points = 20 hours per week student workload.

Units weighted as one-and-a-half units may also be used in some courses, as follows:

  • One-and-a-half-unit = 9 credit points = 15 hours per week student workload.

Details of individual courses may be accessed from the Courses page.

  1. Tuition Fees:

Tuition fees are payable each semester in advance. You can pay your fees in one of three ways.

    1. Pay the full fees in advance to Excelsia College, or
    2. Pay the tuition fees for some of your enrolled units up-front and request a FEE-HELP loan for the tuition fees for the remaining units (Australian citizens only), or
    3. Request a FEE-HELP loan to cover the full tuition fees (Australian citizens only).

Eligible students will receive the FEE-HELP Information Booklet and Application from the Registrar’s Office.  For further information about FEE-HELP visit the Study Assist website.

Invoices are issued each semester for tuition fees, and payment must be arranged by the end of Financial Check-in (Orientation Week). In accordance with College policy, students who have not paid their fees, or taken a FEE-HELP loan, by the end of Financial Check-in will be restricted from accessing classes until financial arrangements have been made.  

Students using FEE-HELP can check their account balances online, to see how much of the FEE-HELP limit they have used and the units for which they have incurred a FEE-HELP debt. Please note there is a delay between the time of incurring the debt and the record appearing on the website. If you have a query concerning your entitlement balances, you should contact the Assistant Registrar for your School.

To log in to myUniAssist you will need your Commonwealth Higher Education Student Support Number (CHESSN).  This number appears on your Commonwealth Assistance Notice (CAN).

  1. Administration Fees:

There are a few fees that may apply to you at some stage.  For example, if you change your study choices the following fees may apply.

  1. A Course Withdrawal Fee is payable if a new student withdraws from study between accepting a place in the course and the Census Date.
  2. Throughout your studies you can vary your enrolment in course units, but a Variation to Enrolment Fine applies if you do this after a certain date.

REFUND POLICY

In certain circumstances a student may be eligible for a refund of prepaid tuition fees or the reversal of a FEE-HELP debt.  The Refund Policy sets out such circumstances and the details of the refund process.

TUITION ASSURANCE

To protect students in the event that Excelsia College ceases to provide a course of study in which students are enrolled and have prepaid their fees, the College has tuition assurance provisions, explained here.

FINANCIAL ASSISTANCE

Here are the main categories of assistance that may apply to you.

  • Australian citizens have access to an interest-free loan from the Commonwealth Government.   FEE-HELP is a loan scheme that assists eligible students to pay their tuition fees.  FEE-HELP can cover all or part of a student’s tuition fees.  A loan fee of 25% applies to FEE-HELP loans for undergraduate courses.  No loan fee applies to postgraduate courses.  Repayment details may be viewed here.
  • Australian citizens and permanent residents can apply for Student Income Support (Youth Allowance, Austudy or Abstudy) if they meet the eligibility criteria.  Students needing to live away from home while studying at Excelsia College may be eligible for a relocation scholarship and rent assistance. 

CENSUS DATE

Census date is the last date on which you can withdraw from a unit without incurring an academic or financial penalty. If you withdraw from one or more units after the census date you will receive an “WN” (Withdrawn Fail) grade for each enrolled unit.  You will also be liable for the full fees for the enrolled units, whether you pay them directly to Excelsia College or defer payment through FEE-HELP.  You cannot withdraw after the census date without incurring a fees debt.

   

However, if after the census date you become seriously ill, or other unforeseen circumstances over which you have no control result in you being unable to continue your studies, you can apply for special consideration which, if granted, would result in a “W” (Withdrawn) grade for each enrolled unit affected, and possibly a refund of prepaid fees or a reversal of your FEE-HELP debt for the relevant units. 

The Higher Education Support Act 2003 defines the special circumstances that qualify for the reversal of a failing grade, or the refund of fees, or reversal of a FEE-HELP debt as circumstances which:

  • were beyond your control, and
  • did not make their full impact until on or after the census date, and
  • were such that they made it impractical for you to complete your study requirements.

To be considered for special circumstances under the Act, you must make application to the Registrar within 12 months of the date you withdrew from the unit(s) concerned, using the Student Grievance Notification with supporting evidence attached.  See the Student Grievance Policy and Procedures for more details.

Please see the Semester Dates for the census dates applying to your course.

CALENDARS AND TIMETABLES

Please see the website for the academic calendar and semester dates and course timetables.

DELIVERY METHODS

Excelsia College course units which form part of accredited awards may be presented using different delivery modes, with the differences being mainly about access rather than content or outcomes.  Most units are delivered through weekly class sessions on campus.  Others are delivered online.  The College is moving towards a blended delivery mode that includes online support for face-to-face delivery.    The main types of units are:

  1. Semester Units, with class sessions normally scheduled weekly throughout the semester.
  2. Intensive Units, with class sessions held over a short (intense) period, usually a week or two. Pre-reading is normally required, and study and assignment tasks completed in the remaining weeks of the semester. 
  3. Extensive Units, with class sessions held over a few weeks or weekends.  Again, pre-reading is usual, and at least one assessment task will normally be completed during the extensive, with the balance of assessment completed in the remaining weeks of the semester.
  4. Directed Independent Studies (DISC). Completion of a DISC involves a single student working under the direction of a suitably qualified member of the faculty for the duration of the semester.  This is a demanding mode of study, and normally a student is only permitted to take two such studies in their course.  The student firstly approaches the Head of School to discuss the possibility of taking a particular unit by directed independent study. The Head will look for evidence of the discipline and motivation needed to succeed, and will also look for a suitably qualified lecturer who can act as supervisor.   Once this has been established, application for a DISC is as follows.
    1. Student takes a Directed Independent Study Contract (STU-AC-F26) to the Lecturer.
    2. Lecturer draws up the unit requirements with demand hours equivalent to those of the unit offered in class sessions.
    3. Student and Lecturer sign the contract, which will be used to guide the unit assessment.
    4. Student completes an Enrolment or Variation to Enrolment form, attaches a copy of the contract, and gives to the Registrar.
    5. Registrar facilitates online enrolment in the DISC.
  5. Placements/Professional Experience. These are completed in an external agency under supervision.  Assessment generally involves both the Supervisor in the field and the College’s Placement Coordinator.

ADMISSIONS

To qualify for admission to one of the College’s accredited courses, you have to meet the course admission requirements.  In general, undergraduate admissions require evidence of completion of the Australian Year 12 examination or its interstate or overseas equivalent.  Admission to some courses requires a minimum ATAR (Australian Tertiary Admissions Rank) score or equivalent ranking.  Postgraduate admissions normally require completion of a qualifying undergraduate degree.  Applicants with overseas qualifications may be admitted provided the Admissions Committee accepts the applicant’s qualifications as being the equivalent of the Australian qualification required for entry to the course. The College uses the AEI-NOOSR Country Education Profiles Online to research overseas qualifications. The admission requirements may be accessed from the Courses page on the website.

The admissions process for international students involves additional steps.  For further details, please see the International page.

Applicants whose qualifying studies were completed in a language other than English will normally be required to demonstrate English language proficiency as part of their admission requirements.  The required level of language proficiency is published for each course as a minimum level of achievement in the IELTS test or its equivalent. 

The College reserves the right to refuse the offer of a place to those applicants who have not fulfilled the published admissions requirements, and may limit the number of places offered in any one course to those who achieve a particular published standard.  In determining the eligibility of a student to access FEE-HELP the Admissions Committee shall ensure that the student conforms to sections 104-1(1) and 104-5 of the Higher Education Support Act 2003.

If an applicant is granted provisional entry pending the fulfilment of admission requirements, his/her student status remains provisional until all requirements have been met. Details of provisions are detailed in the Written Agreement issued with the Letter of Offer. 

The College processes admissions in accordance with its Student Selection and Admission Policy and Procedure.  If successful, the applicant is given an offer of a place.  Once the place has been accepted further information will be provided about such matters as orientation, enrolment, credit applications and FEE-HELP.

Please note that only original documents or certified copies of original documents will be accepted as evidence of compliance with an admission requirement. Academic documents in languages other than English must be accompanied by a notarised English translation.

ADMISSION AS A NON-AWARD STUDENT

Applicants may be admitted as non-award students to study individual units without being admitted into the accredited award to which the units belong.  They would normally have to satisfy the prerequisites for the unit(s) and may be required to also satisfy the admission requirements for the accredited award. Attendance and assessment requirements apply to non-award studies, and students receive a grade on completion.  Tuition fees for all units are published on the website, and there is no difference between fees for award or non-award studies.  Non-award units may be articulated into the corresponding award once the student has been offered and taken up a place in the award.  Non-award units are not covered by FEE-HELP.

CREDITS

The Teaching and Learning Committee grants academic credit for equivalent studies completed with an approved higher education institution, and RPL (Recognition for Prior Learning) for learning achieved outside the formal education and training system.  Credit awarded will depend on the extent to which such prior learning or studies satisfy the outcomes of units in the College’s courses.  The amount of credit granted is subject to the published maximum levels.  Certified copies of previous study transcripts are required for credit applications, while applications for RPL must be supported by documentary evidence of the learning outcomes claimed.  The Head of School or the Registrar can assist with questions about credit. 

With prior approval, a student may be permitted to enrol for a unit at another tertiary institution and, on satisfactory completion of that unit, have it counted towards a Excelsia College course.  This is known as cross-institutional study. Application for credit for cross-institutional study is one of the options on the credit application form.

Applications for credit and cross-institutional study are made to the Registrar using the Application for Credit.  When applying for RPL credit, use the Application for Recognition of Prior Learning.  Credit applications should reach the Registrar by the end of Orientation to allow them to be processed during the first semester of study.  Applications for credit or RPL submitted after the first semester of study may experience significant delays in approval, which could affect the course load requirements or the course completion date.

Where credit granted to international students shortens the time needed to complete the course through full-time study, the Registrar’s Office is required to report the new course duration and end-date through PRISMS.    

Your academic advisors will indicate whether the application for credit is likely to be approved. Students should not enrol in units for which they expect to be given credit.  The Assistant Registrar can help with advice in relation to enrolment.  Units that correspond substantially with units for which credit has been given cannot be undertaken.  See the Credit and RPL Policy and Procedure for further details.

ORIENTATION

For the latest information on orientation dates and activities visit the Orientation page.

TRANSCRIPTS AND RECORDS OF STUDY

At the end of each semester students will receive a record of your results for the semester through the Student Portal.  This record includes your results for previous semesters, and so builds to a complete study record.  If you need a Record of Studies or an Official Transcript at any other time, please complete a Request for Transcript.  There is a charge for this service, with details on the form.

ATTENDANCE

Class attendance and participation are critical for student success. As such, full attendance and participation in all classes is a clear College expectation, and students can FAIL units on the basis of inadequate class attendance and/or participation. Enrolment in a unit indicates the student’s acceptance of responsibility for attending all class sessions as required, participating fully in all class activities, and completing to an acceptable standard all in-class (and other) assessment tasks and activities. In addition, absences from class may be used as evidence in cases involving unsatisfactory academic progress and/or academic misconduct.

Please check your unit outlines carefully for the attendance regulations for each unit to avoid incurring academic penalties.  A passing grade can only be achieved in a unit if a student has participated in all unit requirements and satisfied all the published assessment requirements. The Course Unit Regulations governing all studies are included with each unit in Moodle. 

ASSESSMENT

Assessment of student performance in any unit is continuous or progressive and is determined at the end of the semester in which the unit is completed.  The grade for that unit is based on the total marks gained.  Coursework units are assessed on the basis of varied tasks presented at different times during the semester. Assignments are assessed by the lecturer or supervisor, and students are given detailed feedback.

Every effort is made to vary the nature of assessment tasks to allow for different learning styles, and to ensure a balance in the assessment between theoretical understanding and effective practice.  The course unit outlines contain details, criteria and resources for each assessment task.  Students are encouraged to ask the lecturer any questions they may have, and to seek clarification or discuss difficulties in regard to any aspect of a unit, including assessment tasks.  Alternative assessment tasks, deemed to be equivalent to those published in the unit outline, may sometimes be negotiated between lecturer and students, provided such tasks are in accordance with the stated purpose and learning outcomes of the unit.

Assessment and progression through the program are not conditional on acceptance of a particular set of beliefs or values, but on fulfilling the requirements and satisfying the assessment criteria of each unit. There is no discrimination against students whose views are at variance with the Colleges’ Christian commitment, or with the particular ways in which this commitment is expressed. 

The Academic Board values consistency in the student assessment processes across the course, and seeks to maintain assessment standards comparable with those of Australian universities.  The Head of School monitors assessment issues across the school, checking to ensure that assessment tasks are appropriately spread rather than clustered into one or two weeks, and discussing with the faculty the expected standards, results submitted, and progress of individual students. Lecturers are required to ensure that marking reflects achievement against approved assessment criteria published in unit outlines.

Moderation is a three-phased process that ensures students are appropriately and consistently assessed against the course objectives and learning outcomes they are required to demonstrate in each unit. These phases include pre-assessment (before term), assessment (during term) and post-assessment (end of term).

Before each study period, moderation involves preparing to conduct assessments and provide guidance for students and assessors. This includes ensuring that assessment criteria are clear and transparent to students before they start to undertake any assessment task.

During the study period, moderation activities focus on consistent marking and quality, timely feedback for students. It occurs before feedback on the assessment task is released. Feedback includes both marks and comments. This is to ensure rubrics are consistently applied, regardless of who is marking the assessment.

At the end of the study period, post-assessment moderation aims to ensure final grades are complete and accurate to finalise grades. This moderation is important because it quality-assures the results for each unit of study and confirms each student’s final grade. The Teaching and Learning Committee then approves the final outcomes based on the prior moderation of assessments. The marks and feedback from the last assessment task for a unit will not be available until final grades are confirmed. Opportunities for improvement are identified and reviewed to improve units of study.

Student performance in a course unit is graded and notified according to the following scale. Only letter grades are published, not numerical marks.  The level and meaning of each grade is as follows:

Final Grades

H+

High Distinction

95%+

Outstanding level of achievement

H

High Distinction

90% - 94%

H-

High Distinction

85% - 89%

D+

Distinction

80% - 84%

High level of achievement

D

Distinction

75% - 79%

C+

Credit

70% - 74%

Intermediate level of achievement

C

Credit

65% - 69%

P+

Pass

60% - 64%

Adequate level of achievement

P

Pass

55% - 59%

P-

Pass

50% - 54%

N

Fail

Below 50%

Inadequate level of achievement

S

Satisfactory

Required level of achievement in a unit assessed only on a Pass/Fail basis

CS

Conditional Satisfactory

Required level of achievement will be reached through the satisfactory completion of an extension unit

WN

Withdrawn Fail

Student withdrew from unit after the final date for withdrawal without failure (census date)

W

Withdrawn

Withdrawal without penalty after census date in approved special circumstances.  This grade can only be issued by the Registrar.

Interim Grades (Questions about interim grades should be directed to the Lecturer)

X

Extra Work Required

Additional work must be completed successfully for a 50% P- (Pass) grade to be awarded. An X grade cannot be converted to a higher grade than a Pass grade.

E

Extension

Unit extension granted, in exceptional circumstances, for a short time beyond the end of a semester.  Any grade may be awarded on successful completion of all required work.

I

Incomplete

Unit extension sometimes granted for a short time beyond the end of semester, usually as part of an intervention strategy for a student at risk.  Only a 50% P- (Pass) grade may be granted on successful completion of outstanding work.

U

Result Unavailable

An interim grade to allow for unavoidable marking delays

NC

Not Complete

An interim grade issued when a unit has not yet finished

IP

In Progress

An interim grade issued at semester-end in a year-long unit

The general standards that students must achieve to obtain various results are described in more detail here.  Further information about assessment is available in the Assessment Policy and Procedure.

If you believe there has been an error in the grading of one of your assignments, or you have genuine concerns about the grade awarded for one of your units, you may appeal the result using the Student Grievance Notification.

SUBMITTING ASSIGNMENTS

Details of assessment tasks and due dates are published in the course unit outlines on Excelsia College Online.  Written assignments are expected to conform to the protocols and standards set out in the Style Manual, and to the minimum assignment standards included in the Course Unit Regulations.

Type-written assignments are submitted via Excelsia College Online (by midnight on the due date). Assessments must be checked in Turnitin (Citation Checker). After receiving the Turnitin Submission Receipt, students must write the Receipt ID number on the Assessment Title Page and, only then, proceed to submit the assessment by the due date in the relevant week of the unit.

Unless otherwise advised by your School, all other assignments are submitted in hard copy to the Assignment Box (located in the Library) or After Hours Library Chute by the due date.  Written assignments will not be accepted by fax or email, and cannot normally be given directly to lecturers.

Each assignment must be accompanied by an Assessment Title Page on which the student makes certain declarations about the work being your own, submitted for the first time, and acknowledging sources. It is the student’s responsibility to keep a copy of each assignment.

Remember, it is your responsibility to keep a copy of each of your assignments.  Some tips that may help:

  • SAVE regularly while you are working.
  • BACK-UP your work regularly.
  • Ensure you have security software to screen out viruses.
  • Get into the habit of printing out sections of large works and/or keep comprehensive notes to indicate work done before “the computer ate the assignment”.
  • Keep a printed copy as well as an electronic copy of work submitted.

Your assignments will normally be graded and returned to you with written feedback within one month of the due date.  If this is not possible, you will be advised accordingly.

EXTENSIONS TO SUBMISSION DEADLINES

Excelsia College requires all students to complete scheduled unit assessment requirements by the due dates set.  The policy is that 5% of the possible mark is deducted for each day the assignment is late without an approved extension.   

In general, extensions to submission deadlines are only granted for circumstances for which the student is not responsible, and which prevent the student from completing an assessment task by the due date.  Such circumstances may be summarised under the following headings:

  1. medical (with a Medical Certificate as supporting evidence); 
  2. bereavement (supported by funeral or similar notice);
  3. official (evidence of studies being significantly interrupted by court, jury duty, immigration requirements, or similar official business over the timing of which the student has no control)
  4. unforeseen circumstances of a serious nature (beyond a student’s control, for which the student is not responsible, and which will prevent the student from timely submission of an assessment task).

If you need an extension, complete the Application for Extension, present it to the relevant Lecturer for endorsement, and then to the Head for approval.  Keep the original of the approved form and provide a copy to the Lecturer.  When submitting work, simply attach the approved Application for Extension to the front of the assignment. Extensions are not granted after the due date of the assessment. For further details, see the Course Unit Regulations and the Extensions Policy and Procedure.

ACADEMIC PROGRESSION

The Academic Progress Monitoring and Intervention Policy and Procedure establish the expectation on students to maintain satisfactory academic progress through a course of study in order to complete in the minimum time, and outline the procedures for intervention when students are considered to be at risk of not maintaining satisfactory academic progress.

Students are responsible for maintaining satisfactory progress in the course.  Academic staff are responsible for monitoring student progress in each unit during the semester and employing early intervention strategies if needed. Lecturers can identify and offer support to those at risk of not progressing satisfactorily.  They look for indicators that a student may be at risk of failing a unit, including failing to:

  • maintain participation in class activities;
  • complete or submit assessment tasks;
  • achieve satisfactory results against published assessment criteria for assessment tasks.

The Head of School checks student progress across all enrolled units at semester end.

Minimum academic progress is defined as passing 50% of all enrolled units in every semester.  The first time a student fails to maintain minimum academic progress (i.e. does not pass 50% of enrolled units), the student will receive a letter warning him/her of the risk of losing his/her place in the course.  The student will be placed on probation for the following semester, and intervention strategies activated to assist him/her to achieve satisfactory progress.  Should the student’s academic progress again be unsatisfactory in the second semester, the student will be invited to show cause to the Academic Director (or delegate) why he/she should be allowed to continue in the course.  A student who is given permission to continue studies in the course at that point is normally required to pass all enrolled units in the next semester or forfeit his/her place.

Additionally, a second failure in a core unit is regarded as unsatisfactory academic progress, and the Registrar will write a letter warning the student of the risk of losing his/her place in the course.  The student will be placed on probation for the following semester, and intervention strategies activated.  A third failure in the unit will result in the student being invited to show cause why he/she should be allowed to continue in the course.  Re-enrolment will be by permission of the Academic Director, and conditions will apply. 

International students must maintain minimum academic progress as a student visa condition.  The warning letter sent out the first time a student’s academic progress is unsatisfactory notifies the student that a repeat of the unsatisfactory academic progress during the semester of probation will lead to the student being reported to the Department of Immigration and Citizenship (DIAC).  This may result in the student’s visa being cancelled.

ACTIVATING INTERVENTION STRATEGIES

  • During Semester

The lecturer monitors progress at the unit level.  If a student ceases to maintain satisfactory progress in a unit during the semester, the lecturer will normally activate an early intervention strategy through discussion of the issues with the student.  Strategies might include arranging for the student to attend a tutorial or study group, or receive mentoring.

If difficulties persist the lecturer will normally consult with the Head of School, who will work with the student to provide the best opportunity for the student to successfully maintain academic progress.  Strategies here may include advising the student to:

    1. complete an academic skills program;
    2. receive individual case management;
    3. attend counselling;
    4. receive assistance with personal issues which are influencing progress;
    5. be placed in a suitable alternative unit within a course or a suitable alternative course;
    6. reduce their course load.

Where a student behaves in a manner that would adversely affect learning outcomes, the Head of School will issue a written warning.  It should be noted, however, that a student heeding this warning may have already missed too much class work to succeed in passing the unit.

  • End of Semester

At semester end students who do not pass 50% of their enrolled units are reported to the Teaching and Learning Committee as failing to maintain minimum academic progress. Where there are no mitigating circumstances, the Committee places such students on probation for the following semester.  They receive with their results a written formal notification from the Registrar referring them to the academic progress policy, and explaining that the student has been placed on probation.  This letter will explain the conditions that must be satisfied, for example an interview with the Academic Director, and possibly a reduced study load during the probationary semester. 

This end-of-semester intervention strategy aims to warn students of the seriousness of the situation, and to highlight the need for the student to access support services and work closely with staff to ensure they succeed in meeting the requirements of the provisional status. 

The Head of School may assign a case manager to monitor the progress of a student on probation and, where appropriate, encourage the student to identify and address any personal issues that may be influencing academic progress.  Students who wish to take a Leave of Absence or apply to reduce their study load can discuss this with their Head of School. 

For international students who have failed more than 50% of the course requirements in a study period, the written formal notification includes a warning that failure to satisfy the requirements of their probationary status will result in them being excluded from their course and reported to the Department of Immigration and Citizenship (DIAC).  This will normally lead to the cancellation of the student’s visa.

Any formal notification from the Registrar will refer students to the College’s appeals processes and advise them that they are able to access the Student Grievance Policy and Procedures within 20 working days.

In summary, the College encourages open dialogue between staff and students at all stages of the students’ academic program so that problems and difficulties can be identified and overcome before they affect course progression.  Staff will document their monitoring and intervention strategies to ensure students receive the best possible assistance to achieve their study goals.

The College’s academic awards are conferred by the Excelsia College Board in a formal graduation ceremony.  Students wishing to graduate need to submit an Application for Graduation to the Registrar’s office by the end of October preceding the graduation ceremony.  The Registrar will confirm eligibility to graduate by the end of February preceding the ceremony.  Graduates receive a testamur certifying their completion of the award, as well as a signed and sealed transcript.  The current graduation fee is $150.00.

To qualify for graduation a student must complete all requirements of the course to the satisfaction of the Academic Board, return all borrowed resources, and discharge all financial obligations and indebtedness to the College to the satisfaction of the Finance Manager.  Although Heads of Schools and the Registrar’s Office provide academic guidance to assist students in fulfilling course and graduation requirements, the ultimate responsibility for these matters rests with the student.

LEARNING MANAGEMENT SYSTEM (LMS)

Excelsia College provides course materials, assessment submission, and many resources for the use of students via the Moodle online learning system. Students are also given access to an Excelsia College email account, which provides email, document creation and storage, and other applications for their use during their time at the College. The student orientation will include a session on these two technologies, and there is also a Helpdesk service available.  Access is via Excelsia College Online.    

GORDON MOYES LIBRARY

The Gordon Moyes Library provides full academic services for students and staff, both on campus and remotely.  The Library Page has all the details you will need to search the catalogue and use the library.  The library has approximately 20 000 physical items and 150 000 full text electronic books as well as many electronic databases .

The library has 2 full time qualified staff who staff the library from 9am until  6pm  The library staff can assist you to locate relevant material including book and journal articles, assist you with searching the databases and with the referencing of your assignments.  The library has printing and photocopying facilities as well as group study rooms and computing facilties .

The library can be booked after 6pm weekdays and on Saturdays via appointment   .  You can use the study space and access library material .  You may also join the library facebook group . The link to join facebook is provided on the Excelsia Library home page along with the library contact details.

Students are registered as library borrowers upon enrolment ( by the library) and are entitled to borrow library material books for 2 weeks (1 renewal) .  Online students may borrow material for 3  weeks .  Material can be posted out to students.  Students are responsible for returning the material to the library.

Students are encouraged to register and access the NSW State Library. You can access their e-resources, including the databases and electronic books by applying for a library card via the link below.  Its a free service for all NSW residents.

//www.sl.nsw.gov.au/join-us

Students are responsible for obtaining their own textbooks.  A copy of each prescribed text is normally held in closed reserve in the library (for use in the library only) .  The library may also provide a full text electronic copy of the prescribed text(s)  if they are available electronically via SUMMON.

SUMMON is the library’s software that will allow library users to search for resources across all formats including the library catalogue, electronic books and electronic databases.

//excelsia.summon.serialssolutions.com/#!/

SUMMON saves time in searching for resources and allows students to find a wider range of material.

The passwords to access the electronic databases and material offsite will be provided to students on enrolment.

Your School will advise you where you can purchase the books you need.

Please contact the library at library@excelsia.edu.au or phone us on 9819 8827 for further assistance .

STUDENT CODE OF CONDUCT

The Student Code of Conduct sets out Excelsia College's expectations of students with respect to their academic and personal conduct, and outlines the College’s responsibilities to students.

ACADEMIC INTEGRITY

Excelsia College believes that excellence in teaching and learning can be achieved only in an intellectual environment where academic integrity is highly valued and carefully upheld.  Therefore, it penalises all forms of academic dishonesty.  The Academic Integrity Policy and Procedure defines academic dishonesty, sets out penalties, and provides links to helpful guidelines, with further details available on the Library Page. The Style Manual includes a section on plagiarism and how to avoid it, and detailed guidelines for correct referencing procedures.   

PERSONAL LIABILITY

  • Personal Property.  Students are responsible for their personal property at all times.  Excelsia College can take no responsibility for any personal property and is not liable for any loss of or damage to students’ personal property (including bicycles, motor vehicles, musical instruments, personal computers and mobile phones).   
  • Private Health Insurance.  International students are required to take private health insurance for the duration of their studies. The College recommends that all students consider private health insurance that provides them with cover additional to Medicare.  This recommendation applies particularly to Dance students, whose insurance should cover them for physiotherapy treatment.
  • Professional Indemnity Insurance.  Students in some courses will require professional indemnity insurance in order to undertake supervised practice placements.  Check with your Head of School to see whether professional indemnity insurance is needed.
  • Prohibited Employment Declarations and Employment Screening.  If you are considering a course that prepares you for a profession involving the teaching or care of children, the sick, or other people in vulnerable positions, you should be aware that prospective employers, accreditation and registration bodies and agencies providing clinical placements, internships or professional practice may require you to submit a Prohibited Employment Declaration and give consent to employment screening before they employ you, agree to host a placement for you, or register you to practice.  Excelsia College will arrange for all Master of Teaching and Graduate Diploma of Education students to have a Working with Children Check at the commencement of their course.

ENROLMENT

Enrolment involves the selection of units (subjects) for study in a semester.  Enrolment is completed online through the Student Portal, and you will receive an electronic confirmation of your enrolment.  It is your responsibility to ensure this is correct, so please check it carefully.  Failing to enrol by the due date will normally incur a $100.00 penalty.

VARIATION TO ENROLMENT

Before the census date each semester a student may vary their enrolment by adding or removing units in their study plan without academic penalty or charge. This requires permission from the Head of School.  To change your enrolment, complete the Variation to Enrolment Form.   

Enrolment variations can be made free of charge until the end of Week 2 of the semester.  Variations to enrolment made after the end of Week 2 incur a $50.00 fine for each variation form.

Units cannot be added after the census date.  If a student withdraws from a unit after the census date, the student will:

  • receive a “WN” (Withdrawn Fail) grade for that unit, and
  • not receive any refund of fees paid to Excelsia College for the unit, or
  • still incur the FEE-HELP debt for that unit (if applicable).

There is provision under the Higher Education Support Act 2003 for the above three conditions to be waived where special circumstances beyond a student’s control prevented completion of the unit, as defined under Census Date above. If the Grievance Committee approves a student’s application for withdrawal from a unit in these circumstances:

  • the grade given for the unit will be a “W” (Withdrawn), and
  • tuition fees prepaid to Excelsia College for the unit will be credited, or
  • any FEE-HELP debt for that unit will be re-credited.

DEFERRAL AND LEAVE OF ABSENCE

Before the commencement of studies, an applicant who has taken the offer of a place may -defer course commencement.  A deferral is normally granted for a maximum period of 12 months. Not all courses at Excelsia College allow deferrals of commencement.

After the completion of at least one semester of studies, or when a student has passed their first census date, they may apply for leave of absence from the course using the Student Leave of Absence Form.  Leave of absence may be granted for up to 12 months, with this period not being counted towards the overall time taken to complete the course.   The Department of Immigration and Citizenship (DIAC) will only allow international students to take leave from study under very exceptional circumstances.  The International Student Advisor can give you more details.

WITHDRAWAL

Students must notify the Registrar’s Office of their intention to withdraw on the Withdrawal Form. The withdrawal will take effect from the date the Registrar’s Office receives the form.  A course withdrawal fee may apply, and refunds will be subject to the Refund Policy.

WORK HEALTH AND SAFETY (WHS)

Excelsia College is committed to ensuring the health, safety and welfare of our staff, students, volunteers, visitors and others at our workplaces. We seek to achieve this by working in consultation with our staff to:

  • Identify hazards in our workplace arising from our activities
  • Assess the risks posed by these hazards
  • Eliminate these hazards, or implement control measures to reduce the risk
  • Continually monitor and improve our health and safety performance.

We are committed to ensuring:

  • Our premises are safe and without risk to health
  • Safe systems of work and a safe working environment are maintained
  • Information, instruction, training and supervision is provided to ensure the health and safety of employees, students, volunteers, service users and visitors.

Staff and student safety and security are a high priority for Excelsia. The College encourages staff and students to act positively and responsibly to enhance their own safety and the safety of others. Safety on campus is managed by full-time facilities staff, who are dedicated to providing a safe and amenable campus for the College community. Specific safety features and measures that apply on campus include the following:

        1. After hours public transport is available a few minutes walk from the College on fully lit suburban roads.
        2. The car park is enclosed within the College grounds providing ease of access and security for staff and students walking to cars.
        3. The campus is fully lit during and after hours, including in the carpark area.
        4. The main doors are locked and alarmed after 6 pm, with the less visible, security-camera monitored side entrance available for entry and exit after 6 pm.
        5. Offices are locked and alarmed after hours to minimise any attractiveness to potential intruders.

All staff and students on campus have a ‘duty of care’ to each other.  This means we are legally obliged to assist each other and any visitors in the event of a potentially dangerous situation. The Emergency Evacuation Procedure is posted in various locations on campus.  Please observe all safety regulations posted around the campus.  The doors leading to fire escape stairs are alarmed, so don’t use these unless instructed to do so by an evacuation warden.   

  • Key Emergency Contacts 

For your safety and the safety of others, it is important that you find out who your emergency contacts are including your:

  • First-aid Officer
  • Emergency Warden.
  • Emergency Training

All staff will be required to complete the WHS Training at Staff Orientation to ensure that you receive vital information pertaining to your health and safety. You may also need to attend additional Emergency Training courses, either as a requirement of your role or upon nomination by your supervisor. Contact the Manager Human Resources for further details.

  • Gym Membership

Anytime Fitness located at level 1, Building 1, 35-41 Waterloo Rd, Macquarie Park (corner Lane Cove and Waterloo Rd), offers corporate membership to Excelsia College staff and students. You can purchase membership directly with the gym manager on 02 9889 1880. The membership will give you access to all Anytime Fitness gyms in Australia.

  • Wellness Room

The Wellness Room is located on the ground floor, next to Counselling. This room is provided for staff and students who are not feeling well and need a space to recover. You may only access the room during the hours of 8am to 4pm, Monday to Friday. The room is managed by the First Aid Officers who may grant student and staff access to the room as required and monitor their wellness.

  • First Aid Kits

First aid kits are located in the Academic Administration Office, Library, Staff Area, the Auditorium, Counselling and the Wellness Room, with ice packs available through the Academic Administration Office.

  • First Aid Officers

The First Aid Officers are:

Julie Nixon

Senior Lecturer

02 9819 8814

Nefertity Narouz

Assistant Registrar

02 9819 8860

In the case of an incident leading to injury or having the potential to lead to injury occurring on campus or off-campus while involved in course requirements, the lecturer or student must report the occurrence by submitting an Incident Report to the Manager Human Resources within 24 hours.  Incident Reports are available on-line.  The Incident Reporting Procedure is found here

If you identify a potentially hazardous situation at the College, alert your Head and/or the Chair of the Excelsia College WHS Committee, Linda Blamey (Linda.Blamey@excelsia.edu.au or 9819 8817). You are encouraged to report the hazard by submitting a Hazard Log to the Manager Human Resources within 24 hours.  The Hazard Reporting Procedure is available here.

WHS RISK ASSESSMENT

The School of Drama has developed supplementary risk assessment statements addressing the particular physical challenges that are inherent in training. This School prioritises the development of essential risk-management skills that minimise potential injury.  Extracts follow.

  • School of Drama

“Some units of study involve physical challenges which are an inherent part of drama training. Staff in the School of Drama place a very high priority on the development of essential risk-management skills that minimise potential injury. Students are taught safe physical theatre principles as life-long learning skills, and are expected to apply them in these classes.  It is the student’s responsibility to alert the lecturing staff to any physical weakness or injury before commencing a class, and students undertake all class activities at their own risk.  Students are taught to obey the movement directions of the lecturer, use peripheral vision to be aware of other students, and be respectful of other students’ space and physicality.  Students will be removed from a class activity or performance if it is perceived that they present an unmanageable potential risk to themselves or others.

Practical drama units are undertaken in purpose-built drama studios or on location at performance events. Lecturers and students are responsible for maintaining the space while present, abiding by College policy in regards to equipment, and keeping the space clean and free of obstacles.

Due to the physical nature of drama training, the School of Drama provides the necessary duty of care in emergency situations through its first-aid officers at all venues in which students are required to participate in practical units.  Access to off-campus doctors is possible at short notice.  Students are encouraged to have private health insurance.

Relevant lecturing staff will be made aware of any student’s pre-existing injury or weakness via staff meetings and copies of the medical reports.

Dress standards appropriate to pre-professional training are enforced by the School of Drama for all practical units, providing sufficient coverage and protection for the type of training undertaken. Costuming requirements will also be determined by the lecturer, as needed.”

CRITICAL INCIDENTS

In addition to College responsibilities under the Workplace Health and Safety Act, staff have a particular duty of care towards students who, during their studies, experience a critical incident.  The National Code defines a critical incident as a traumatic event, or the threat of such (within or outside Australia), which causes extreme stress, fear or injury.  Critical incidents could include:

  • missing students;
  • severe verbal or psychological aggression;
  • accidents, fires, natural disasters;
  • death, serious injury or any threat of these;
  • issues such as domestic violence, sexual assault, drug or alcohol abuse;
  • terrorist activities.

The safety and security of students and staff are the top priorities of the College during any critical incident or crisis. A Critical Incident Management Team will prioritise attending to essential, initial steps to ensure protection of lives, and/or seek immediate care for injured or affected students.

We are responsible to have appropriate planning and infrastructures in place to ensure the provision of all necessary support services to the student in case of a critical incident.  In the case of critical incidents occurring on campus, the WHS policies and procedures cover all persons on site at the time of the incident – students, staff and visitors.

The Critical Incident Policy and Procedures outline the College’s processes for managing critical incidents, including rapid response, effective management, and appropriate support and counselling for those affected, and adequate training and information resources for staff.

SECURITY

Security around the College is everyone’s responsibility. Access to the building through the front and side doors is via use of a security swipe, referred as a FOB. Students are issued with an individualised FOB at commencement of their studies. All FOBs need to be returned to the Finance Department at the end of a student’s course.  A charge of $50 will be incurred if the FOB is not returned.

Access to the building using the FOB will only be available during the opening hours of the College, i.e.

Monday to Friday – 6:30am to 10:00pm

Saturday – 6:30am to 6:00pm

Sunday and Public Holidays – closed all day.

Lending your FOB to another person will be considered a serious breach of security protocol.

Please note the following:

  • The campus is alarmed outside opening hours. The alarm pre-warning is sounded at 9:45pm each night, Monday to Friday, and 5:45pm on Saturday. This is an alert for both staff and students to immediately exit the building. Anyone not leaving by the due time will trigger the alarm, and a member of the external security service will come to the College to investigate. A charge-out cost will be recovered from the person setting off the alarm.
  • No students can enter the campus prior to a staff member (permanent, casual staff or contractors) being on site.  Until a staff member is on site the student FOB will not operate an entrance door.
  • The alarm can be extended if there is a need to stay past the opening hours, for example, when shows are on, subject to prior approval from the Finance Department. The security company will need to be contacted to inform of changes to the alarm time setting;
  • If the alarm has gone off while you are on site, a guard from the external security company will attend and manage the situation within the agreed protocols.

Academic Enquiries

Assessment requirements Lecturer

Attendance requirements Lecturer/Head of School

Leave of absence Head of School/Registrar’s Office

Course transfer Head of School

Credit and RPL Head of School/Registrar

Course requirements Head of School/Registrar’s Office

Grievances about assessment Registrar/Head of School

Late assignment Lecturer/Head of School

Professional experience (Counselling) Professional Experience Coordinator

Professional experience (Education) Teacher Education Manager

Special consideration Registrar’s Office

Study skills/tutorials Academic Director

Subject choices Head of School

Transcripts and Results Summaries Registrar’s Office

Variation to enrolment Head of School/Registrar’s Office

Withdrawal from course Head of School/Registrar’s Office

Administrative Enquiries

Austudy, Abstudy, Youth Allowance Registrar’s Office

Change of personal details Registrar’s Office

Fee payments Accountant

FEE-HELP Registrar’s Office

Immigration matters Registrar’s Office

Invoice queries Finance and Accounts Manager

Student ID cards Registrar’s Office

Timetable queries Head of School

Other Support

Career mentoring Head of School/Chaplain

Email assistance Excelsia Help Desk

Pastoral care Chaplain

Personal counselling Counselling Centre

Student grievances Registrar/Chaplain

Student Representative Council (SRC) requests SRC Representative

Upcoming performance queries Excelsia Website/School Assistants

Moodle assistance Help Desk

DISCRIMINATION, HARASSMENT AND BULLYING

Excelsia College is committed to maintaining a work and study environment which is free from discrimination and harassment for members of the College community.  Staff and students are expected to respect the rights of others. The College is committed under the principles and requirements of the state and federal anti-discrimination laws to ensuring that any and all matters relating to harassment are dealt with speedily, sensitively, equitably, confidentially and according to proper processes. Please see the website for the College’s No Harassment and Discrimination Policy.

PUBLIC LIABILITY INSURANCE

Excelsia College’s Public Liability policy, subject to policy terms, conditions and exclusions, extends to:

  • students whilst undertaking an approved Excelsia College course.  The policy covers a student for any loss in relation to which it is proven that Excelsia College was negligent.
  • all premises and locations Excelsia College may use in conjunction with the delivery of educational programs to its students.  This insurance cover extends to any place in which an approved off-campus activity is conducted.

Excelsia College’s Public Liability insurance does not extend to students’ homes or other places of study, or any other place a student may wish to visit while studying.

  • Counselling Services. Our counsellors are committed to helping students accomplish their educational and life goals by helping identify strengths and offering support where needed. We offer a safe, supportive and private atmosphere in which to discuss any concerns at all, and these services are available to all Excelsia College students at no cost.  Duration of services varies depending on student needs and counsellor availability, but generally speaking we work from a short-term counselling model that aims to help students reach their identified goals within 5 sessions.  Ultimately, however, decisions regarding length of services are made jointly by the student and counsellor.  Students who have personal obstacles that are more deeply ingrained or that are deemed to require more long-term therapy may need to be made aware of off-campus resources as appropriate.  Off-campus resources may be utilised instead of, or in addition to, the counselling services provided on campus. 
    • o Confidentiality

Counselling records are confidential and separate from academic records.  Only in the rare instance, in which an individual may present a threat to harm themselves or others, may counselling information be released without the student’s signed, written permission, and then only to the extent necessary to protect the student or other persons in danger.

    • Scheduling appointments

Students may schedule appointments with the Counselling Centre Coordinator by calling 9719 1924 or emailing counselling@excelsia.edu.au*.  Walk-in appointments are accepted only if a counsellor is available, or with the exception of an emergency, in which case a counsellor will see a student ASAP. There may be graduate interns providing counselling services. Graduate interns are held to the same level of ethics and professionalism as professional counselling staff.  Our location is in A Block underneath the Library.

  • Chaplain. The Chaplain is available to facilitate the growth of our community whose members express their love for God and for each other, and seek to grow in personal holiness.  The main function of the Chaplain is to develop a supportive environment conducive to study and personal and spiritual growth and development, both inside and outside the classroom.
  • Student Representative Council. The Student Representative Council (SRC) is an elected body representing students’ interests and promoting activities that benefit the College community.  Students in each discipline, including international students, elect two student representatives who will work closely with their respective Heads of Schools to articulate and implement a vision for enhancing student well being and resolving issues of concern whenever they arise.  When students raise with their SRC representatives matters pertaining to student well being, these matters are referred to relevant people and processes for resolution.  The first point of contact for student representatives is the Head of School.  If, for whatever reason, student representatives are unable to address issues in the context of that relationship, they are encouraged to address them with the Chaplain.  If student representatives are unable to address issues through any of the above channels, they are encouraged to address them with the Academic Director. 

Student representatives also assist Excelsia College leadership with activities to develop leadership skills, provide moral and spiritual direction for the student body, and support the mission, vision and values of the College.

Specific responsibilities of student representatives include:

    • attending all SRC meetings, conveying apologies whenever attendance is not possible;
    • responding to SRC-related communications in a timely manner;
    • identifying themselves to all students in their department as available points of contact for discussing matters of concern;
    • accurately representing the views of all students at the College regardless of personal beliefs and/or opinions;
    • using established departmental channels of communication (e.g., meetings with Heads of School, department forum, etc.) to receive and relay information;
    • becoming familiar with and abiding by departmental and College policies and procedures;
    • contributing to the decision-making process on matters before the SRC;
    • respecting staff and student confidentiality where appropriate;
    • actively participating in Orientation, Gathering, Open Days, retreats and other community events throughout the year; and
    • promoting the profile of Excelsia College within the internal and external community.

*Email may only be used to discuss scheduling information, and not for communication of private information.

  • Community Gatherings. Staff and students meet together weekly for The Gathering, a community space which can include worship, guest speakers, student contributions and announcements.  We expect that all students are present at The Gathering or have access to the information that is given out there.  The Library, the Student Centre, Administration and other facilities are closed during this hour.  Each School also runs its own weekly chapels or seminar sessions, presenting important updates on goings-on in the schools and in the industry.  Details are included in timetables.

PRIVACY

Excelsia College complies with the Australian Privacy Principles set out in the Privacy Act 1988 in respect of students’ personal information.  These principles are designed to protect your privacy. 

To gain access to your personal information held by the College, complete the form Student Request for Access to Own Personal Information, and submit it to the Registrar who will arrange for you to have supervised access.

SPECIAL NEEDS SUPPORT

Students with special needs, e.g. a disability and/or a health condition, and who require additional support should notify the relevant School at the time of enrolment. The School will assist students with their course engagement.

STUDENT GRIEVANCES

The creation and maintenance of a harmonious environment which encourages study and personal development is an important part of the College’s mission.  We recognise that problems and grievances may arise and are anxious to ensure that these are resolved promptly in a fair and equitable manner.  The Student Grievance Policy and Procedures have been developed to enable students and applicants to appeal the decisions made by lecturers or committees that affect their status or academic progress. 

COPYRIGHT

Excelsia College, as a higher education provider, holds a Copyright Licence (No. 3063) to enable the reproduction of copyright materials for educational purposes.  Excelsia College does not authorise or allow any infringing reproductions of copyright material on any of its equipment.  It is your responsibility to ensure that any reproductions you make do not infringe copyright. Infringement of Copyright is a crime that attracts very large fines.  As a student, you will not infringe copyright if you use material for research or study, provided that your use is fair. 

If you are reproducing text or printed music from a hard copy edition of 10 or more pages, the Copyright Act deems that it is fair to copy:

  • 10% of the number of pages, or
  • one chapter if the work is divided into chapters.

For text material published in electronic form, it is deemed to be fair to copy:

  • 10% of the number of words, or
  • one chapter if the work is divided into chapters.

This information is published in the information sheet Research or Study (G053). Visit the Australian Copyright Council for this and many more user-friendly information sheets, or consult the Copyright Folder in the Library.

Please note that copyright restrictions apply to any study materials issued to students as part of their units.  The content of these course materials and any associated resources provided remains the intellectual property of Excelsia College.  Students are not authorised to use these materials for purposes other than their own study and development, and may not give course materials to others not enrolled in the course.

FACILITIES

In addition to staff office and computing facilities, access to the Internet is provided on the College campus through wireless broadband. Computing, printing and photocopying facilities are available for all students in the library, and specialist computer labs service the Schools of Music and Drama.  Other facilities include performance and studio spaces for the arts, a professional counselling centre, lecture rooms and teaching spaces of various configurations, meeting rooms, offices, student centre, and car park.  Technical facilities and resources supporting each of the College’s courses are continually updated and expanded. 

ON CAMPUS

  • Students are expected to dress neatly, and clothing should be appropriate to class activities and safety regulations.  For safety reasons shoes must be worn at all times on campus except inside classrooms where a unit requires shoes to be removed.
  • The use of audio or visual recording devices, including mobile phones, for unauthorised recordings of productions, performances, seminars or lectures is not permitted.  Students must receive prior written permission from the Lecturer or Production Director and the Head of School before recording.  No electronic devices may be taken into examinations under any circumstances.
  • Mobile phones should be switched off during class sessions. Similarly, students should not attempt to access Facebook, Twitter or other social media during class sessions. Should students, after fair warning, not be appropriately attending to, and participating in, classroom learning activities, staff have the authority to ask students to leave class sessions and record these students as absent.
  • Apart from drinking capped bottles of water, no food or drink may be consumed in lecture rooms, labs, studios or the library. 
  • Excelsia College does not allow animals on campus other than service animals specially trained to perform one or more specific functions or activities of daily living for an individual with a documented disability.  Service animals include guide dogs for those with visual or hearing impairments or service dogs to perform tasks for the mobility-impaired (i.e. pulling a wheelchair or fetching dropped items).
  • Excelsia College has a Smoke-free Environment Policy. Smoking and drinking are prohibited in all College premises and vehicles. 
  • Noise is a major work health and safety issue. Hearing loss is permanent. Excelsia College has a Noise Control Policy and ensures that appropriate risk control measures are taken when noise levels at the College exceed an 8-hour noise level equivalent of 85 dB or peak at more than 140 dB. If a staff member asks you to reduce noise levels, you are expected to comply with this request immediately

PARKING

Use of the College car park is free. Please ensure when parking on campus that you park within the marked lines only.

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